EMPOWERED TO COMMIT: THE IMPACT OF ENABLING CONTROL AND EMPLOYEE EMPOWERMENT

Abstract

This study examines how enabling control—specifically belief and interactive control systems—impacts employee commitment through employee empowerment in the service sector. Data were collected via a self-administered questionnaire using convenience sampling from employees of pharmaceutical firms in Karachi, each with at least one year of work experience. The analysis employed convergent inquiry, discriminant validity, and structural modeling techniques. While limited to the pharmaceutical sector in Karachi, the findings highlight a significant positive relationship between enabling control, employee empowerment, and commitment, emphasizing the role of control systems in organizational management. Future studies should explore broader industries and cultural contexts.